If you're not receiving notifications from the Handicaddie app, follow the steps below to quickly diagnose and resolve the issue.

✅ Use the Built-In Troubleshooting Tool

The easiest way to get notifications working is to use the Troubleshoot Notifications feature in the app. It only takes a few seconds and walks you through all the necessary checks.

How to access it:

1. Open the Handicaddie app
2. Go to the Home Feed
3. Tap the three dots in the top-right corner
4. Select Notifications
5. Tap Troubleshoot Notifications

This tool will automatically check your notification setup and send a test notification to your device.

🔍 What the Troubleshooting Tool Checks

The tool performs 4 automatic checks. Here's what each one does and what to do if it fails:

1. Notifications are enabled on your device

• ✅ If this passes, you're good to go!
• ❌ If this fails:

  • On iPhone:

    Open the Settings app → Notifications → Handicaddie → Make sure notifications are allowed

  • On Android:

    Open Settings → Apps → Handicaddie → Notifications → Ensure notifications are enabled

2. You're connected to the internet